When you are running a transmission shop, you are going to need a source of parts. Auto parts houses usually focus on the consumer level, not specialty levels. This can make sourcing parts locally difficult, but you can order anything you need online. The problem here is that you have to make sure that you find the right supplier. Working with the wrong supplier can lead to costly mistakes and returns. It can also lead to disputes which can cause substantial delays in getting your parts if the package is lost or otherwise damaged. Here are some basic tips for choosing the right parts supplier.
Return Policy
Be sure to check the suppliers return policy before you buy anything. Will you be responsible for return shipping if they make a mistake? What happens if your package gets lost or is damaged in transit? Is there a restocking fee? These are some of the questions that you need to ask. Imagine if you ordered some parts and they arrived damaged, but the vendor will not return your money until you ship the parts back at your own expense. At this point, you have paid for shipping twice, and possibly a third time if you reorder the same parts.
Reputation
Like any business, you will want to check their reputation before doing business with a vendor. If they have a reputation for poor customer service, then you may want to avoid them. Try to find one that provides excellent customer service, even if you have to spend a little more. If you value your time, then the extra spent is worth the time saved when dealing with customer support.
Shipping Speed
This may not seem like a big deal since almost everything can be expedited, but if your vendor does not offer this option, then it is important that their shipping speed is at least decently fast. This will ensure minimal downtime for you and your customers.
Choosing a transmission parts and friction plate suppliers can be difficult when you are first starting, so finding a good vendor is vital. Choose Raybestos Powertrain. They have been supplying quality parts to the automobile industry since 1902.
