Doctors who run their own medical practice know how important it is to provide excellent patient care and still manage to schedule time off for themselves. Because doctors are such an important part of our society they are constantly in demand. This can make it difficult for doctors to be able to enjoy time away from their practice. Many doctors have found that hiring a physician answering service can solve many of their after-hours issues.
Advantages That a Physician Answering Service Offers
Signing up for an answering service offers many incredible benefits. Here are a few things that physicians can look forward to enjoying:
- More Freedom – Answering services allow doctors to enjoy their time away from the office without worrying about their patients. An answering service will alert the doctor if a true emergency arises and will filter out the non-emergent calls. This means that the doctor will know when they are needed and will not be called in for minor issues that can wait until the next day and regular office hours.
- Save Money – answering services, particularly those that are automated and offer a flat rate service, can save doctors a lot of money. An automated answering service is much more affordable than having an employee or live call center taking calls. An answering service also will save the doctor money because they filter out the calls that are genuinely an emergency and leave the non-emergent calls for the next day. This saves the physicians both time and money.
- Customizable – answering services can be customized to fit the needs of any medical practice. This means that it will allow for changing on-call schedules and factor in the needs of several doctors at once. They can effectively be used in any medical facility from the smallest offices to the largest medical practice.
- Get the Right Message – unlike personal answering services or even a secretary, an automated answering service delivers the message from the patient word for word. This means that there will never be any confusion as to what the patient actually needed and no important details will get lost when the message is conveyed. This allows doctors to better assess when there is truly an emergency that requires their attention and when a matter can wait until the next business day. Messages can be delivered to the physician by text, phone, or even email for even more convenience.
Are you interested in learning more about how a physician answering service can benefit your medical practice
